Privacy Policy

This policy explains how Arvion Apparel ("we", "us") collects and uses personal data when you use this website, request a quote, create an account or place an order.

What we collect

Contact details you give us: name, company, email, phone or WhatsApp number, country and addresses.
Project information: product requirements, quantities, files you upload (logos, artwork, tech packs, size lists), messages and kit designs.
Account information: login email, a securely hashed password, order and quotation history.
Technical data: IP address, browser type and pages visited, used for security and to understand how the site is used.

Why we use it

To prepare quotations and respond to your enquiries.
To manufacture, ship and support your orders, including sending order and shipping updates.
To operate your customer account.
To keep the website secure and prevent abuse (for example, rate limiting and spam protection).
To improve the website, using analytics where you have agreed to it.

We do not sell personal data.

Cookies and analytics

We use a session cookie to keep you signed in and to protect forms. With your consent, we use analytics tools (such as Google Analytics) and advertising measurement tools (such as the Meta Pixel) to understand which pages are useful. You can decline these when the site asks.

Only with service providers who help us run the business — for example email delivery, hosting, analytics and shipping carriers — and only as needed to provide their service. Carriers receive delivery details for your shipment.

Customer files

Artwork, logos and tech packs you upload are stored privately, used only for your orders, and are not shared with other customers.

How long we keep it

Quotation and order records are kept for as long as needed for the business relationship and for legal and accounting requirements. You can ask us to delete enquiry data that we no longer need.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal data, or to object to certain uses. Contact us at info@arvionapparel.com to make a request.

Contact

Arvion Apparel — info@arvionapparel.com